Privacy Policy
Last Updated · May 31, 2026
1. Overview
This Privacy Policy explains how FocusAlpha ("FocusAlpha," "we," "our," or "us") collects, uses, stores, and discloses information when you access or use our products and services, including our website, APIs, MCP integrations, data products, and related services (collectively, the "Services").
By using the Services, you agree to the collection and use of information as described in this Privacy Policy.
2. Information We Collect
Account Information
When you create an account, subscribe to our Services, or contact us, we may collect:
- name;
- email address;
- company or organization name;
- billing information; and
- other information you voluntarily provide.
Usage Information
When you use the Services, we may collect:
- search queries;
- requests submitted through the Services;
- API or MCP usage activity;
- product interactions;
- feature usage metrics; and
- support communications.
Technical Information
We may automatically collect:
- IP address;
- browser type;
- operating system;
- device information;
- referral URLs;
- access timestamps; and
- diagnostic and performance information.
3. How We Use Information
We use collected information to:
- provide and operate the Services;
- authenticate users;
- process payments;
- improve product functionality and performance;
- develop new features;
- detect abuse, fraud, or unauthorized activity;
- provide customer support;
- communicate with users; and
- comply with legal obligations.
4. AI Processing
Certain features of the Services rely on artificial intelligence systems and third-party AI providers.
Information submitted through the Services may be processed by artificial intelligence models in order to provide requested functionality, including search, retrieval, classification, tagging, summarization, and other features.
Users should not submit confidential, sensitive, regulated, or proprietary information unless expressly permitted by FocusAlpha.
FocusAlpha does not guarantee that AI-generated outputs are accurate, complete, or error-free.
5. Third-Party Service Providers
We may use third-party providers to operate portions of the Services, including:
- cloud infrastructure providers;
- payment processors;
- analytics providers;
- authentication providers; and
- artificial intelligence providers.
These providers may process information on our behalf solely for the purpose of providing and supporting the Services.
We do not sell personal information to third parties.
6. Data Retention
We retain information only for as long as reasonably necessary to:
- provide the Services;
- maintain account functionality;
- comply with legal obligations;
- resolve disputes; and
- enforce our agreements.
We may delete or anonymize information when it is no longer needed.
7. Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information under our control.
However, no method of transmission, storage, or processing is completely secure, and we cannot guarantee absolute security.
8. Cookies and Analytics
We may use cookies, analytics tools, and similar technologies to:
- maintain user sessions;
- remember user preferences;
- analyze usage patterns;
- improve product performance; and
- support security and fraud prevention.
Users may control cookies through their browser settings, although certain functionality may be affected.
9. User Rights
Subject to applicable law, users may request:
- access to personal information;
- correction of inaccurate information;
- deletion of account information; or
- information regarding how personal information is processed.
Requests may be submitted using the contact information below.
10. International Users
Information may be processed and stored in the United States or other jurisdictions where our service providers operate.
By using the Services, you consent to such processing and transfer.
11. Children's Privacy
The Services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child, we may delete such information.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on our website with a revised "Last Updated" date.
Continued use of the Services after an update becomes effective constitutes acceptance of the revised Privacy Policy.
13. Contact
Questions regarding this Privacy Policy may be directed to:
Support@focusalpha.ai